Returns Policy
At Supreme Technik, customer satisfaction is important to us. If you are not satisfied with your purchase, please review our Returns Policy below.
1. Eligibility for Returns
Returns must be requested within 7 days of receiving your order.
Items must be unused, in original packaging, and in resaleable condition.
Proof of purchase is required.
2. Non-Returnable Items
Custom-made or special-order items
Sale or clearance items
Used or damaged items not due to our error
3. How to Return
To initiate a return, please contact us at info@supremetechnik.co.za or call 079 364 2664. Provide your order number and reason for the return.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection. If approved, a refund will be processed to your original payment method within 7–14 business days.
5. Exchanges
We only replace items if they are defective or damaged. For exchange requests, please contact us.
6. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or an error was made on our part.
